01
Module 1: Travel & Tourism Industry and Working Environment
Understand the travel industry structure and how airlines, travel agencies, tour operators, hotels and other travel businesses work together.
Travel & Tourism6 MonthsOnline
Travel & Tourism Certificate Course
A practical certificate pathway into the travel industry.
A practical certificate programme covering travel & tourism fundamentals, GDS, reservations, airfares, ticketing, travel documentation and professional skills for a career in the travel industry.
Course Details
- Duration6 Months
- FormatOnline
- Skill LevelBeginner to Advanced
- PaymentFlexible payment options
- Core SkillsTravel & Tourism, Airfares & Ticketing, Travel Documentation, Customer Service, GDS & Reservations & Professional Communication
- EligibilityNo Minimum Educational Qualification Required | Age: 18+ Years
- BatchesWeekdays/ Weekend batches available
- 6 MonthsDuration
- 10Modules
- 2Certificates
- OnlineDelivery
Overview
Travel and Tourism is one of the world’s fastest-growing industries, connecting people, destinations, cultures and businesses. With 200+ million people employed globally, the sector offers diverse career opportunities across airlines, travel agencies, tour operations, hospitality, corporate travel and online travel platforms.
India is emerging as a major travel market, driven by strong domestic tourism, expanding international connectivity and growing outbound travel. In 2025, India recorded 4.29 billion domestic tourist visits and 53 million international tourist visits, while the sector supported around 84.63 million jobs in 2023–24.
Technology is also transforming travel through GDS, online reservations, digital platforms and automation, creating demand for professionals with both industry knowledge and practical technical skills.
This certificate programme combines essential travel knowledge, practical training and GDS skills to help learners build a strong foundation for a career in the Indian and global travel industry.
Why Choose This Course?
Learn how the travel industry works and develop practical knowledge in GDS, reservations, airfares, ticketing, travel operations, documentation and customer service.
With industry-focused learning and practical exposure, you’ll gain a strong foundation, professional confidence and the skills to prepare for real-world opportunities.
Course Outline
Build essential knowledge and practical understanding of the travel industry, including travel products, customer service, fares, documentation and GDS.
02
Module 2: Travel Geography & Industry Codes
Learn essential travel geography and industry codes used for planning, reservations and communication.
03
Module 3: Travel Documents & Passenger Experience
Understand key travel documents, requirements and the airline passenger journey from booking to travel.
04
Module 4: Air Transport Products & Services
Learn about airline products and services and how to identify suitable air travel options for travellers.
05
Module 5: Rail, Hotel, Car Rental, Cruise & Tours
Explore major travel products beyond air travel and understand how they can be combined into complete travel solutions.
06
Module 6: Customer Service
Develop essential customer service skills to understand traveller needs, communicate effectively and provide assistance.
07
Module 7: Airfares & Ticketing
Understand the fundamentals of airfares, ticketing and their connection with flight reservations.
08
Module 8: Visa & Travel Requirements
Learn about visas, travel documents and other requirements for international travel.
09
Module 9: GDS Functionality
Understand GDS fundamentals and learn how Amadeus/Galileo/Sabre support travel reservations.
10
Module 10: Business Communication
Develop communication and interpersonal skills for effective interaction with travellers and travel businesses.
Course outcomes
By the end of the programme, learners will be able to:
Understand travel operations across key travel businesses and products.
Handle reservations, airfares & ticketing with confidence.
Use GDS platforms including Amadeus, Galileo and Sabre.
Manage travel documentation & visa requirements.
Deliver professional customer service & communication.
Apply your skills to real-world travel scenarios and career opportunities.
Career opportunities
Explore career opportunities across different areas of the travel and tourism industry, depending on your skills, qualifications and experience.
Travel Agencies & Tour Operators
Travel consultation, reservations, itinerary planning and tour operations.
Corporate Travel
Business travel bookings, coordination and corporate travel services.
Hotels & Hospitality
Accommodation reservations and travel-related customer service.
Online Travel & Travel Technology
Digital travel platforms, reservations and travel technology services.
GDS & Reservation Operations
Travel reservations, ticketing and distribution-related roles.
Destination Management & Tourism Services
Tours, experiences, destination services and travel coordination.
These opportunities extend across India and the global travel industry.
Certification
Foundation in Travel & Tourism Certificate (MVA)
Awarded on successfully completing the examination, recognising foundational knowledge of the global travel and tourism industry.
Free Internship
Learners who successfully complete the internship will also receive an Internship Completion Certificate, recognising their practical industry exposure.
Upon successfully completing the examination, learners will receive the Foundation in Travel & Tourism Certificate from My Value Academy (MVA), recognising their foundational knowledge of the global travel and tourism industry.
Student reviews
In their own words, from learners who completed this programme.
“Short, practical and clear. Airfares, ticketing and the visa basics all connected into one picture of how an agency actually runs.”
Pooja Bhatt
Front Office Executive
“As a final-year student I wanted something hands-on before graduating. The internship exposure was the part that made the theory stick.”
Naveen Kumar
Student
Course FAQ
More in Travel & Tourism
All courses
Ready when you are
Start Travel & Tourism Certificate Course
Weekdays/ Weekend batches available